FAQ
Your demand is always our top priority and we are always here to help in ensuring you have clear knowledge when visiting our website. To do this we have added this FAQ which you can check for more information about our products. If you can not find what you are looking for below or you are unsure about any information regarding YouTeng ’ products, please feel free to send us an enquiry through the contact us page. We are always happy to help!
Q:What’s the main products?
A:We are aiming at supply ductile iron pipe and other related products.
Q:What is the turnover of your company?
A:The turnover of the company is about 3 million.
Q:How long have you been involved in this market?
A:More than 10 years.
Q:Where is the main market?
A:Our main market is in the Middle East, South Africa, South America.
Q:Can we use the specified packing method?
A:Of course, you can use the packaging method you specify.
Q:What is the pressure for your DN pipe fittings?
A:Usually, we can supply the DN pipe fittings in PN10&PN16.
Q:Can we offer quotations for the products not shown on the website?
A:Sure, we can design and make moulds according to customers’ requirements.
Q:What is the MOQ for your products?
A:There is no specific MOQ for our products, we try our best to satisfy the client’s demands.
Q:Are samples available free of charge?
A:Depending on the product, we can provide you with free samples for most products.
Q:Mass production time and delivery time.
A:About 1 week , different products have different production cycles.
Q:About the terms and conditions of payment.
A:<1>100% T/T.
<2>30% in advance, others before shipment.
<3>Letter of credit.
<4>To be discussed.
Q:Product after-sales service scope and service period.
A: <1>7/24 customer service.
<2>The national standard warranty period of ductile iron pipe is 50 years.
<3>The contract warranty period is 12 months.